Eyemazing Jewels

Last updated: 23/11/2024

1. Purpose

These T&Cs define the rights and obligations of the parties in the context of the online sale of products offered on the eyemazingjewels.com website.

2. Products

Eyemazing Jewels offers high quality personalized jewelry. Each product is described in detail on the site. The photographs are provided for information purposes only and do not constitute a contractual commitment.

3. Orders

• Orders are made exclusively online via the eyemazingjewels.com website.
• All orders are confirmed after payment validation.
• Eyemazing Jewels reserves the right to cancel an order in the event of non-payment, error in the information transmitted or for any other legitimate reason.

4. Price

The prices indicated on the site are in euros (€) and include taxes (TTC). Delivery costs are indicated separately when ordering.

5. Payment

Payments are secured via certified platforms. The accepted payment methods are specified when confirming the order.

6. Delivery

• Delivery Time: All our orders are shipped with a tracking number, and the delivery time is estimated between 10 and 15 business days from dispatch.
• Shipping costs: Shipping costs are specified when ordering.

7. Right of withdrawal and returns

In accordance with article L221-18 of the Consumer Code:

• Regarding personalized jewelry, the customer does not have a deadline to exercise his right of withdrawal.
• Exceptions: Personalized items, such as engraved jewelry, cannot be returned or exchanged, except in the case of a proven defect.

8. Legal guarantee

The products benefit from the legal guarantee of conformity and the guarantee against hidden defects. For any problem, contact us at info@eyemazingjewels.com .

9. Protection of personal data

Eyemazing Jewels complies with GDPR . The data collected is used only for order processing and communication with customers.

10. Intellectual property

All elements of the site (texts, images, logos) are protected by copyright. Any reproduction without authorization is prohibited.

11. Disputes and applicable law

These General Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought as a priority.

Contact: For any questions, write to us at info@eyemazingjewels.com .